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Community Redevelopment Agency

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1. What is a Community Redevelopment Area?

Under Florida law (Chapter 163, Part III), local governments are able to designate areas as Community Redevelopment Areas when certain conditions exist. CRAs are not overseen by the state, but redevelopment plans must be consistent with local government comprehensive plans.

Examples of conditions that can support the creation of a CRA include, but are not limited to:

• The presence of substandard structures


• A shortage of affordable housing


• Inadequate infrastructure such as wastewater systems


• Insufficient roadways


• Inadequate parking

To document that the required conditions exist, the local government must survey the proposed redevelopment area and prepare a Finding of Necessity. If the Finding of Necessity determines that the required conditions exist, the local government may create a CRA to provide the tools needed to foster and support redevelopment of the targeted area.

2. What is a Community Redevelopment Agency?

The activities and programs offered within a CRA are administered by the Community Redevelopment Agency. A 5- to 7-member CRA Board created by the local government (city) directs the agency. The board can be comprised of local government officials and/or other individuals appointed by the local government.

3. What is a Community Redevelopment Plan?

The Community Redevelopment Agency is responsible for developing and implementing the Community Redevelopment Plan that addresses the unique needs of the targeted area. The plan includes the overall goals for redevelopment in the area, as well as identifying the types of projects planned for the area.

Examples of traditional projects include:

• Streetscapes and roadway improvements


• Building renovations


• New building construction


• Flood control initiatives


• Water and sewer improvements


• Parking lots and garages


• Neighborhood parks


• Sidewalks


• Street tree plantings

The plan can also include redevelopment incentives such as grants and loans for such things as façade improvements, signs, and structural improvements. The redevelopment plan is a living document that can be updated to meet the changing needs within the CRA; however, the boundaries of the CRA cannot be changed without starting the process from the beginning.

4. What is tax increment financing?

Tax increment financing is a unique tool available to cities and counties for redevelopment activities. It is used to leverage public funds to promote private sector activity in the targeted area. The dollar value of all real property in the CRA is determined as of a fixed date, also known as the base year. Taxing authorities, which contribute to the tax increment, continue to receive property tax revenues based on the base year.

These revenues are available for general government purposes. However, any tax revenues from increases in real property value, referred to as increment, are deposited into the CRA Trust Fund and dedicated to the redevelopment area.

It is important to note that property tax revenue collected by the School Board and any special district are not affected under the tax increment financing process. Further, unlike in some states, Florida taxing entities write a check to the CRA trust fund, after monies are received from the tax collector.

The tax increment revenues can be used immediately, saved for a particular project, or can be bonded to maximize the funds available. Any funds received from a tax increment financing area must be used for specific redevelopment purposes within the targeted area, and not for general government purposes.

5. How does the CRA process work?

A public meeting begins the designation process. Several steps will have to be accomplished before the CRA becomes a reality. These steps are briefly outlined below:

1. Adopt the Finding of Necessity. This will formally identify the blighted conditions within the targeted area and establish the area boundary.


2. Develop and adopt the Community Redevelopment Plan. The plan addresses the unique needs of the targeted area and includes the overall goals for redevelopment in the area, as well as identifying potential projects.


3. Create a Redevelopment Trust Fund. Establishment of the trust fund enables the CRA to direct the increase in real property tax revenues back into the targeted area.

6. Why create a CRA?

CRAs are created to assist local governments in pursuing redevelopment in targeted areas that are characterized by blight and disinvestment. By establishing a CRA, the local governments are given a financial and planning mechanism by which to redevelop areas where private market forces aren't working.

7. Will my taxes rise as a result of creating a CRA?

No. A CRA does not levy taxes, it redistributes property tax payments that are already made to the city and county. It keeps a certain portion of the taxes within the CRA to be reinvested in specific redevelopment activities.

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Garbage and Recycling

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1. Where can I dispose of my sharps?

We receive numerous calls in reference to where one can dispose of their sharps containers. Disposing of bio-hazardous waste must be disposed of according to federal, state and local regulations.

Below is a flyer with information on what can be disposed of and locations on where you can dispose them.

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General Information

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1. What are the fees for obtaining copies of public records?

Single-sided copies: $0.15
Double-sided copies: $0.20
Certified Copy: $1.00 per page/document
CD: $3.00
DVD: $5.00
Labor: Actual cost to employee the lowest paid staff member capable of performing the task. A Labor Fee will be charged if the request requires more than 15 minutes of staff time to process the request as specified in Florida Statute Chapter 119 Public Records

2. How can I apply for my Homestead Exemption?

You must visit a Lake County Property Appraiser's Office or click on the following link to file online: Online Exemptions Application

3. What is the telephone number of the South Lake Chamber of Commerce?

352-394-4191

4. Who can I call to come and pick up a stray or dead animal?

If you are reporting a stray animal please contact: Lake County Animal Control 352-343-9688.

If you are reporting a dead animal on a State Road (SR 19/Howey Road, SR 33, SR 50, US 27) call: 1800-787-0074

If you are reporting a dead animal on a County Road (Villa City, Mount Pleasant, CR565A, Cherry Lake) call: 352-343-6439

If you are reporting a dead animal on a City street call: 352-429-4166

5. How do I request somone spray for mosquitoes around my house?

Contact Lake County Mosquito and Aquatic Plant Management at 352-343-9419 Lake County Mosquito and Aquatic Plant Management

6. How can I pay my Parking Ticket?

You can pay via cash, check or money order by delivering or mailing payment to 156 S. Lake Ave., Groveland, FL 34736. You may also drop your payment in the Utility Billing collection box outside of City Hall.

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Groveland CARES Act Program Section 1

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1. How is the Groveland CARES Small Business Assistance Grant amount determined?

a. The business assistance grants are determined by the number of employees and are awarded on a first come first serve basis, based upon the eligibility, the accuracy and the completeness of the application.
b. Qualifying Self-Employed individuals/Sole Proprietors will receive $1,000.
c. Qualifying businesses with 1-3 FTE* employees will receive $1000.
d. Qualifying businesses above 4 FTE* employees will receive $3,000.
e. Qualifying 501(c)(3) non-profits will receive $3000 .

2. What are the For-Profit Business Eligibility requirements of the business assistance grant?

a. Business was in operation prior to January 1, 2020.
b. Business has been negatively impacted by the COVID-19 emergency.
c. Business has a physical location in Groveland that was legally operating within Groveland, Lake County and the State of Florida prior to January 1, 2020.
d. Business can demonstrate ongoing operations within Groveland through January 1, 2020.
e. Business does not have any legal actions against or from Groveland or its municipalities, including code enforcement liens.
f. No owner, officer, partner, or principal actor of the business has a felony conviction for financial mismanagement within the last two years for which he or she is still serving a sentence (including prison, parole, and probation).
g. Business is not operating in violation of any state, federal or local laws.

3. What are the Non-Profit Eligibility requirements of the business assistance grant?

a. Organization is a Non-profit 501(c)(3).
b. Organization was in operation prior to January 1, 2020.
c. Organization has been negatively impacted due to the COVID-19 emergency.
d. Organization has a physical location in Groveland that was legally operating within Groveland and the State of Florida prior to January 1, 2020.
e. Organization does not have any legal actions against or from Groveland, Lake County and the State of Florida or its municipalities, including code enforcement liens.
f. No owner, officer, partner, or principal actor of the organization has a felony conviction for financial mismanagement within the last two years for which he or she is still serving a sentence (including prison, parole, and probation).
g. Organization is not operating in violation of any state, federal or local laws.

4. May an IRS Form 1099-MISC be submitted instead of an IRS Form 1040 - Schedule C for self-employed individuals?

An IRS Form 1099-MISC may be an acceptable alternative to an IRS Form 1040 Scheduled C as a required document. When a 1099-MISC is submitted as an alternative, the Grant Administrative Team may reach out to the applicant to provide additional information, if needed.

5. What is the timeline to apply?

The application process begins on October 26, 2020 and closes when all funds have been distributed. All applications and reviews must take place prior to December 31, 2020.

6. Do I need to pay the money back?

This is a grant program, which is not a loan. Therefore the funds DO NOT need to be paid back.

7. How soon will I receive the business assistance grant funds?

The application will be reviewed for completion and eligibility. If approved, the application will be submitted for payment approval and disbursement. The timing will be dependent upon the accuracy and completeness of the application, the review and response time of the applicant and the number of applications be processed. In order to ensure timeliness of your payment being received, ensure the mailing address in Section 3 is the correct address for the business. Additionally, please confirm your W9 reflects the correct mailing address.

8. Is there a list of what expenses are allowed under the business assistance grant funds?

The program is designed to help businesses and organizations with authorized business expenses; grant funds should not be used for household, personal, or consumer use. Refer to Section 601(d) of the Social Security Act and Section 5001 of the CARES Act for addition details about authorized business expenses.

9. What happens when all the business assistance grant program funding is awarded?

Lake County designed the program to give temporary assistance to small businesses negatively impacted by COVID-19. If additional funding becomes available, the City of Groveland has the option to expand the existing program or develop new future programs.

10. How do I get assistance to apply for the business assistance grant?

Send an email to GrovelandCARESAct@gmail.com and you will receive a response within 36-48 hours (Monday-Friday) of your email regarding your application

11. What other resources are available to my business?

Economic Development Organizations and Chambers of Commerce throughout the county are working around the clock with state and federal partners to monitor the changing legislation and business resources. Elevate Lake has compiled information on its business resources web page. For additional information on resources available visit: http://www.elevatelake.com/COVID-19

12. Is the amount of the grant enough to help our local businesses?

The program is meant to serve as temporary support for small businesses negatively impacted by the COVID-19 pandemic and the goal is to help as many small businesses in Groveland as possible. We will continue to work with state and federal partners to help our local businesses.

13. Is the online application available in any languages other than English?

No, the online application is only available in English.

14. I am a sole proprietor business and the only person working in my business. Does that disqualify me from this grant?

No it doesn’t disqualify you from the Grant. If you are a registered business with the State of Florida and your company is physically located in Groveland, then you are eligible for this grant.

15. My small business operates a franchise, do I qualify for the grant program?

Yes, as long as the franchise has a physical location in Groveland and meets all other eligibility criteria.

16. I have more than one business; May I apply for each of my businesses?

Yes, each company must be a separate business or non-profit organization to be eligible and must have their own IRS W9 form.
Groveland CARES Small Business Assistance Grant Program allows an owner to apply for multiple businesses as follows:
For-Profit Self-Employed/Sole Proprietor – Only One Application
For-Profit Corporation** (C-Corp & S-Corp) – Maximum of Three Applications
For-Profit Limited Liability Company** (LLC) – Maximum of Three Applications
For-Profit Partnership** (General or Limited) – Maximum of Three Applications
Non-Profit 501(c)(3) – Only One Application
Non-Profit Chamber of Commerce – Only One Application
** Owners of For-Profit Corporations, LLCs, or Partnerships who are interested in applying for more than one business should:
Step 1: Complete & submit one application
Step 2: Email: GrovelandCARESAct@gmail.com for details, requirements, and assistance with additional applications.

17. I own several small businesses, are all my businesses eligible for the grant program?

Owners with multiple businesses may apply for a maximum of three (3) grants. However, Sole Proprietors may only apply for one entity, if they use their social security number as their business tax ID.

18. How do I indicate that my business was negatively impacted by the COVID-19 emergency?

If your business was determined to be non-essential by Florida Governor’s Executive Orders and/or was mandated to close or reduce operating capacity, you automatically qualify, as long as you meet all other requirements. (See application for more details.)

19. I am contesting a code violation or currently have a pending legal matter with Groveland. Do I qualify for the program?

Individuals or organizations with legal actions against or from Groveland, including code enforcement liens are not eligible for the grant program.

20. What is the definition of “employee” for this program?

An employee is defined as an individual who receives a paid wage or salary which employment taxes (e.g. FICA, FUTA) and income taxes are withdrawn and remitted to the IRS, as evidenced by business tax returns filed. Independent contractors or subcontractors (who receive IRS Form 1099s) may not be counted as employees for eligibility. A company that solely employs independent contractors qualifies as a self-employed applicant for this program.

21. What payroll information is required for organizations that have 2 or more employees?

One of the following forms is sufficient proof of employee count:
• IRS Form 941 (Employer’s Quarterly Federal Tax Return) for 4th Quarter of 2019
• IRS Form 943 (Employer’s Annual Federal Tax Return for Agricultural Employees) for 2019

22. I have applied but have not been approved or did not receive funding for PPP or EIDL. Do I qualify for the grant?

Yes, eligibility for the Groveland CARES Small Business Assistance Grant Program is not affected by the status of the Paycheck Protection Program (PPP), the Economic Injury Disaster Loan (EIDL), or any other COVID-19-related funding or benefit.

23. I received a small amount after I applied for the Economic Injury Disaster Loan (EIDL). Do I qualify for the grant?

Yes, eligibility for the Groveland CARES Small Business Assistance Grant Program is not affected by the status of the Paycheck Protection Program (PPP), the Economic Injury Disaster Loan (EIDL), or any other COVID-19-related funding or benefit.

24. Although I intend for my business to be open again, the doors are currently closed. Does this disqualify me for the business assistance grant?

Having your doors closed currently does not disqualify you for the program, so long as your business can resume normal operations after the emergency guidelines are lifted.

25. Am I eligible to apply if I live in another County, but my business is physically located in Lake County?

Yes, one of the eligibility requirements is that an entity has a physical location in Groveland that was legally operating prior to January 1, 2020.

26. How do I know if my business is a publicly traded company?

Visit the U.S. Securities and Exchange Commission’s Filings & Forms webpage.

27. Why am I not qualified for the grant?

City of Groveland recognizes that our small businesses needed additional support, created this program with the assistance of the federal government to help mitigate some of the costs that impacted our small business community. The program is for Businesses in the City Limits of Groveland who faced hardships during the pandemic. If you need that you should qualify for the grant please reach out to us at GrovelandCARESAct@gmail.com.

28. I do not have a computer; how can I apply for the grant?

At this time, the application for the Groveland CARES Small Business Assistance Grant Program are only being taken online. We recommend that you go to a public library or reach out to a trusted confidant who may be able to provide you with computer access.

29. How much funding is allocated to the business grant program?

Groveland is currently allocating up to $300,000 in emergency relief to support small businesses and non-profits located in Groveland that have been negatively impacted by the COVID-19 pandemic. Funds are available as part of the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act federal stimulus package.

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Groveland CARES Act Program Section II

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1. What is the first step to apply for the business assistance grant?

The Groveland CARES Small Business Assistance Grant Program will use the web-based application platform on Jotform.

2. How do I get assistance to apply for the business assistance grant?

Send an email to GrovelandCARESAct@gmail.com and you will receive a response within 36-48 hours (Monday-Friday) of your email regarding your application.

3. What should I have ready before I start the application?

See the list below to see the documentation required to upload to have a complete application:

• For a For-Profit Business:
  • A Completed IRS Form W-9
  • Most recent State of Florida business filing Annual Report, as applicable
    • NOTE: Find this information by searching your entity at: http://search.sunbiz.org/Inquiry/CorporationSearch/ByName)
  • 2019 IRS Form 1040 – Schedule C (Schedule C is part of your personal tax return) (Note, IRS Form 1099-MISC may be an approved alternative), as applicable
  • IRS Form 941 (Q4 2019) or IRS Form 943 (Annual 2019) for business paying wages (This is a form that companies who withhold payroll taxes use to report the federal tax withholdings each quarter of each year.)
  • Driver’s License Copy for each applicant (front only) (If you have more than one applicant, please provide a driver’s license copy for all applicants.)

For a Non-Profit Business: 

• A Completed IRS Form W-9 (This can be found and completed at: https://www.irs.gov/pub/irs-pdf/fw9.pdf)
• A copy of IRS 501(c)(3) determination letter or other IRS recognition document ((If your entity does not have this on file, you can try to find it on irs.gov at: https://apps.irs.gov/app/eos/)
• Most recent State of Florida business filing Annual Report, as applicable
  • NOTE: (This can be found by searching your entity at: http://search.sunbiz.org/Inquiry/CorporationSearch/ByName
• IRS Form 941 (Q4 2019) or IRS Form 943 (Annual 2019) for organizations paying wages (This is a form that companies who withhold payroll taxes use to report the federal tax withholdings each quarter of each year.)
• Driver’s License Copy for each application contact (front only) (If you have more than one applicant, please provide a driver’s license copy for all applicants.)
• If your entity has 2 or more employees, you will need:
  • Quantity of Full-Time Employees (Full-Time is 40 hours or more)
  • Total number of average hours worked by all the part-time employees

4. How do I know which industry to select?

The application contains a drop-down menu of industries. The numerical digits below are the first two digits in the NAICS (North American Industry Classification System). In the grant application, you will be able to select from the following list:
11 – Agriculture, Forestry, Fishing and Hunting
21 – Mining, Quarrying, Oil and Gas Extraction
22 – Utilities
23 – Construction
31-33 – Manufacturing
42 – Wholesale Trade
44-45 – Retail Trade
48-49 – Transportation and Warehousing
51 – Information
52 – Finance and Insurance
53 – Real Estate and Rental and Leasing
54 – Professional, Scientific and Technical Services
55 – Management of Companies and Enterprises
56 – Administrative, Support, Waste Management and Remediation Services 61 – Educational Services
62 – Health Care and Social Assistance
71 – Arts, Entertainment, and Recreation
72 – Accommodation and Food Services
81 – Other Services (Personal)
The following site has a list of industry titles and codes if you would like additional information: https://www.naics.com/search/

5. What are the options under “Additional Industry Information”?

“Additional Industry Information” helps provide additional information about your business. Below is the current list of eligible business:
Retail
Non-essential Medical Procedure Providers
Gyms / Fitness Centers
Movie Theaters, Concert Halls, Event Venue
Bowling Centers and Arcades
Bars, Pubs, Nightclubs
Restaurants
Vacation Rental Owners
Cosmetology, Barber Shops, and Nail Salons
Tattoo and Body Piercing, Acupuncture, Tanning, Massage Service o Theme Park / Tourism Attraction
Other

6. My business in not on the “Additional Industry Information” list above. Am I still eligible?

If your business does not fit into the list, applicants may select “Other” at the bottom of the list on the application. By selecting “Other”, the applicant will be given the opportunity to describe the business and industry type in 50 characters or less.

7. I am Self-Employed, how do I use the Full-Time Equivalent Calculator?

For “Total number of hours worked by part-time employees, per week” = leave blank
For “Total number of full-time employees” = use 1

8. How do I estimate my average monthly business expenses or COVID-19 Impact?

You will need to show two amounts:
Average Monthly Net Income Prior to 1/1/2020
Average Monthly Net Income From 1/1/2020 to Current Date
You may have a monthly profit and loss statement available for each category above that can provide those amounts, or here are two options to calculate the amounts.
Option 1: Average Monthly Net Income can be calculated:
Average Monthly Revenue - Average Monthly Cost of Goods Sold - Average Monthly Expenses =
Average Monthly Net Income
Option 2: Average Monthly Net Income can be calculated:
Average Monthly Revenue - Average Monthly Total Expenses = Average Monthly Net Income

9. Where can I find the following documents to submit with the application?

IRS Form W-9: https://www.irs.gov/pub/irs-pdf/fw9.pdf
Most Recent State of Florida business filing Annual Report
Schedule C of 2019 IRS Form 1040: Obtain from your business records (ONLY applicable for Sole Proprietors) (Note, IRS Form 1099-MISC may be an approved alternative)
Copy of Driver’s License (for each contact) (front only)
ONLY for entities with 2 or more full-time equivalents (FTE)
IRS Form 941 (IRS Form 941 (Employer’s Quarterly Federal Tax Return for Quarter 4 of 2019)
IRS Form 943 (Employer’s Annual Federal Tax Return for Agricultural Employees) for 2019
Non-Profits: IRS 501(c)(3) Determination Letter or other IRS recognition document: Obtain from your business records or search: https://apps.irs.gov/app/eos/

10. How do I obtain the most recent State of Florida business filing Annual Report for my business?

• Your business’s Annual Report can be found on www.sunbiz.org
• Go to: http://search.sunbiz.org/Inquiry/CorporationSearch/ByName
• Enter your organization’s name in the search box. Click “Search Now”
• Select your Entity Name in Entity Name List.
• Scroll down to “Document Images” and select “View Image in PDF Format” of most recent Annual Report to download.
• Save your download
• Upload the saved filed in the application portal at the appropriate location.

11. What is the website for the IRS Form W-9?

https://www.irs.gov/pub/irs-pdf/fw9.pdf . Be sure to sign and upload the completed form.

12. What information do I have to fill out on the IRS Form W-9?

All businesses are required to fill out items 1, 3, 4, 5, and 6. Item 2 is required only when applicable and item 7 is not required. Remember to complete Part I and to sign and date the form prior to submission. Instructions for IRS Form W-9 can be found at: https://www.irs.gov/pub/irs-pdf/iw9.pdf The information completed on the W-9 should match the information that the applicant uses to complete their business tax forms each year. Please be sure your form has your signature as well. Please see the completed example below:

13. If my application is fully approved, how will the funds be disbursed to my business?

Groveland will send a check via United States Postal Service to the Legal Business Name entered on the application at the Mailing Address provided in Section 3 of the online application.

14. Am I able to save and come back to my application?

Yes, the online application can be saved to be completed later.

15. What is the review process?

Your application and attached documents will be evaluated for program eligibility and completeness. This process will include a verification process to confirm validity of the information provided. Applicants will be notified by email when a decision has been made on your application.

16. What if my application is incomplete?

Grants will be awarded to qualified business and organizations on a first come, first serve basis, based upon the eligibility, the accuracy and the completeness of the application. So, an incomplete application will cause a delay in the review process which may be impacted by depletion of funds. Until programs funds have been depleted, if your application is determined to be incomplete upon initial review, your application will be forwarded onto a next-level reviewer who will reach out via email to address incompleteness. In order to be awarded a grant, the issue(s) and/or missing information would need to be submitted, reviewed, and approved before the allocated funding is depleted.

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Landscaping Tips

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1. When is the best time to trim crepe myrtles and how much should you trim?

After seed heads turn brown and before bud break in spring (March through April). Try to avoid trimming wood that is larger than thumb size.

2. What is the hardiest shade tree to plant in a lawn in a development and how should it be taken care of?

The hardest shade to to plant is the Live Oak, yet very little care is needed. Just make sure trees are watered 3 gallons of water per day per caliper inch.

3. What are the hardiest and easiest bush / hedge plants you can use in a development in or around a private home?

The hardiest and easiest bush / hedge plants you can use would be the Loropetalum, Plumbago, and Ligustrom.

4. What is the recommended height a tree should be trimmed from the ground up and should they be shaped in any way?

There is no special height a tree should be trimmed from the ground. Six foot is commonly recommended because this allows for easy maintenance.

5. What is the best low ground cover plant you can use on a hill or slope around the home with minimal care?

Some of the best plants to use on slopes are grasses. Fountain grass can be found in many colors and sizes.

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Parks & Recreation

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1. How Do I Rent a City Facility for my Event?

The City of Groveland offers a variety of facilities which are available for rental for your special event.

You may reserve the pavilions or the gazebo at no charge, unless your event falls under the category of a Special event.

Special event means any organized gathering of persons, comprised of groups or individuals, including gathering at shows, exhibitions, demonstrations, or assembly, other than the normal day-to-day or seasonal operations or concerns of licensed establishments within the city. The term "special event" shall include but is not limited to entertainment festivals, parades, fairs, festivals, carnivals, circuses, church events, athletic events, arts and crafts events, and special promotional activities for commercial establishments, such as holiday events, contests, on-location radio promotions, and shows.

In the case of special events, an application must be submitted in order to obtain a special event permit for sole use during the period of time specified on the application, not to exceed 12 hours per application. A deposit of $100.00 shall be required to insure prompt clean-up of the property on which the special event is conducted. The deposit shall be made at the time of receipt of the special event permit. If the property is not cleaned of all equipment, debris, signs and other items associated with the special event within 48 hours of the expiration of the permit, the deposit will be forfeited.

The fee for rental of the community centers is dependent upon the type of event. Please see the fee schedule below for specifics. You may submit your rental applications online, but you will be required to pay your deposit at City Hall. For more information, please contact City Hall at 352-429-2141, ext. 222.

Please refer to Resolution 2013-07-18 for the City of Groveland's policy governing usage and rental of City facilities and the City's Code of Ordinances Sec. 50-133(c)(3)a.; Sec. 50-137 regarding special events. 

Please visit the Facility Rental Information page to make an online reservation and see the fee schedule.

2. Does the City offer Recreation programs?

This summer June 5th through July 31st every Wednesday will be Wacky Wednesday Waterday! See the flyer for more details.

Currently the City offers Zumba through the Parks & Recreation Department.

If you would like to present a Recreation option, please contact the Parks & Recreation Manager at 352-429-2141 2602 or via email at Groveland Parks and Recreation 

3. Does the City have a Dog Park?

Yes! Located on Maravilla Way in the Marina del Rey subdivision, Ronald Sefton Gaffney Memorial Park was opened to the public on Memorial Day 2017. The 7.5 acre park site amenities include a parking lot, restroom building, dog park facilities, grassed nature trails, and other associated infrastructure. 

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Utility Billing

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1. Can I change my mailing address online?

No, you must fill out the "Service Request Form" under the quick links.

2. Can I change my name online?

No, you must fill out a service request form and provide a copy of a legal document (ex. marriage license, final divorce papers, etc.) and provide it to a utility billing clerk.

3. My bill seems high, how do I get my meter checked?

Either call in to 352-429-2141 ext. 601 or email a utility billing clerk to set up a reread/leak check service order. The utility billing clerk can also set up an appointment time for you to meet with the utility technician.

4. What are some possible causes for my usage to be high this month?

Did you have company during this usage period?
Did you install new sod or landscape during this usage period? Have you been watering more due to new sod or landscape?
Did you fill your pool during this usage period?
Have you pressure wash your house or driveway during this usage period?
Did you have a problem with your toilet running or being stuck in the flush position during this usage period?

5. Why must I pay a monthly bill even when I'm not using water?

City rates are structured so that each customer pays a fair share of the fixed and non-variable costs incurred to provide water and wastewater collection service. Many of those costs continue even when the water is not being used.

6. Why is my usage the same some months?

Your meter is read and billed in thousands of gallons. If the household activity does not vary much then it is not unusual for the usage to be the same some months. You are billed for the actual usage in thousands of gallons and not in hundreds.

7. How do I transfer residentail service from one address to another?

Fill out a service request form under the quick links, then email, fax or bring into city hall the following: the service request form along with your final HUD statement (if you purchased the new location) or your rental or lease agreement (if you are renting or leasing).

8. How do I close out my utility account when I am moving out of your utility area?

Fill out a service request form make sure you fill out the following:

*address you want disconnected
*account holder's name
* forwarding address
*telephone number you can be contacted at during regular business hours
* date you want service disconnected

Then fax, email, mail or bring the form into city hall.

9. I am renting a home and need water turned on. What do I do?

Check with your landlord and make sure they have registered the property with the building department as a rental property,the inspection has been done and passed. Once you have verified that has all been done you need to come into city hall with your lease or rental agreement, drivers license, social security card, $150 security deposit and $25 service fee.

10. I just purchased a property and need water turned on. What do I do?

Come into city hall with your final HUD statement and drivers license. Staff will then scan in your drivers license and do a quick utility credit check which will determine if a $75 or $150 security deposit will be required. you will also be required to pay a $25 service fee.

11. I am managing a property. How do I get water turned on?

You will need to provide service address, proof of who the owner of the property is, a management agreement, contact person, contact phone number, mailing address, $150 deposit and a $25 service fee.

12. How long do you hold on to the security deposit?

Property owners may request their security deposit after 12 months as long as they have not incurred and penalties or disconnections.

Renters deposits are held until their utility account is closed with the City of Groveland utility department.

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Water Issues

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1. Who do I contact for after hours water or sewer issues?

For any After Hours Water or Sewer Issues please contact the on-call technician at (352) 429-4166

2. How do I find out if Groveland provides utility service in my area?

Please submit the Utility Availability Request to City Hall in person or email CustomerService@groveland-fl.gov